Reduce Return Costs with Smarter Reverse Logistics

Your step-by-step guide to optimizing returns, improving customer satisfaction, and protecting your bottom line.

What Inside

  • Returns policy teardown framework

  • Plug-and-play SOPs

  • Metrics cheat sheet

  • Real-world case studies

  • Upgrade paths & coaching options

Stop letting returns kill your margins.

Most eCommerce brands treat returns as an afterthought. The result? Margin bleed, angry customers, and operational chaos. Returns Playbook helps you flip the script — and the math — so reverse logistics become a strategic advantage.

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Returns Playbook™ | Built by Operators, for Operators