Returns policy teardown framework
Plug-and-play SOPs
Metrics cheat sheet
Real-world case studies
Upgrade paths & coaching options
Most eCommerce brands treat returns as an afterthought. The result? Margin bleed, angry customers, and operational chaos. Returns Playbook helps you flip the script — and the math — so reverse logistics become a strategic advantage.
Returns Playbook™ | Built by Operators, for Operators